Frequently Asked Questions

Frequently Asked Questions

Q: Do you do web design?
A: No, we would be interested in speaking with web designers that are willing to do pro-bono work for charities and non-profits though!

Q: What is the difference between an E-mail account and an E-mail address?
A: You can think of the account as a box where your messages get delivered, and the address as a pointer, it is possible to have one box that has multiple addresses that point to it.

Q: How reliable are you?
A: Our uptime varies between 99.9 to 100 percent. These are actual server statistics and not marketing drivel.

Q: Why do you only offer one plan?
A: It helps to keep our cost down. We’ve found that what we offer meets the majority of our clients needs.

Q: Will your prices ever go up?
A: We have assurances from our partners that the fees that we are being charged will not be increased. Actually, if our client base grows to a certain point, we will be able to purchase resources at an even lower rate! At this point we will lower our rates to our clients!